Monday, March 27, 2006

Intermission

I will get back to the Faculty development pieces, but I wanted to comment on all the recent discussion on No Child Left Behind.

Yesterday the Times ran this article about how schools that are performing poorly on the standardized tests are narrowing the curriculum. While there is some concern about this potentially damaging these kids because of a less rounded education, how can one be worried about not learning history if the kids can't read? So I was less bothered by that. I did wonder with all the emphasis on reading in the schools, whether the kids were doing any reading outside school. When I was in elementary school, in the mid 1960s, we did two things for reading. One was SRA which was color coded modules that forced certain type of reading for comprehension and combined with a testing/assessment mechanism. The student proceeded through the colors at their own pace, and progressed to the next level when proficiency was attained. I'm guessing that SRA is something like the current focus with testing for reading.

The other things we did was called Individualized reading. We read outside of class and kept a list in a notebook of what we read and then perhaps a sentence on the book. During the reading time in class the teacher would have one on one consults with the students about their individualized reading. I'm not seeing anything like that discussed in the papers. Everything is about the testing. But are the kids reading outside of class?

I did a quick Google search and found a piece from NPR on the issue.
http://www.npr.org/templates/story/story.php?storyId=5149640
The commentary by David Dunn, who is a spokesman for the Department of Education, confirmed my fears. Lots of emphasis on looking at scores, no discussion about whether the kids are reading on their own.

From that I found this other piece about a new Delaware Middle School run by the clergy that is having success with high risk students
http://www.npr.org/templates/story/story.php?storyId=5280100
But the regime they have in place is draconian. In essence, school becomes the total life for these kids, because their home lives are so debilitating. With such intensity of commitment the kids do learn --- and they read, real books according to the piece.

So the question seems to be whether absent a middle class home life that gives the kid the support to develop the reading habit on their own, if this type of commitment at the Delaware school become a necessary condition for real learning. It seems to me the answer is it likely is.
Hmmm.

Friday, March 24, 2006

Faculty Development in the Style of Open Source 2: Building the Primer and Keeping Book

One of the unanticipated benefits of blogging for me is the looking to others for their views and perspective to see if it coincides with mine and also to see if I’ve thought about what they have to say. This may seem like a dumb remark – of course blogging is about community and certainly learning from one’s peers is what happens in a community. This is true enough. But, truthfully, over the years I’ve developed a certain arrogance or insularity of process in how I learn – there has to be some experience on which to reflect and then there has to be a substantial time and effort in reflection. At this point in my life what appears to me as instinctive behavior is to search inward for answers or ways to frame an issue. I’m trusting of that inward looking process and skeptical of outside generated alternatives. This is the way I was trained to think, probably starting as early as eighth grade on the math team, and certainly reinforced by more math and formal economics training thereafter as well as a whole lot more informal educaiton. Finding answers by looking inward or through my own self-explorations seems natural. Learning from outsiders whom I know only via their online persona seems anathema.

I mention this because I want to argue that blogging in itself is insufficient in some sense and that blogging is other than open source development, though it is certainly open and done in communities. Indeed, I’ve come to think about faculty development in the way the post title suggests in large part because my blog, which has gotten significant attention from learning technologists and others with a professional interest in learning technology (librarians, software developers, etc.) has nevertheless been a total failure as a mechanism for faculty development in the sense that it has not enabled conversations with individual instructors who want to engage in the subject of how they are using the technology in their own teaching. I had hopes that the blog would do otherwise and I maintain the belief that many instructors want to have such conversations, but my blog has not proven to be such a gateway. My best guess as to why is quite simple – these instructors have never read my blog or, if they’ve looked at a post or two, they did not have that resonate with their own situation and thus didn’t see the point of making the connection. I believe that in being skeptical of the opinion of unknown outsiders, I typify the faculty view, and so I have no trouble understanding this. The mystery is why I thought when I first started the blog that it would be otherwise – live and learn.

Thus, by my title, Faculty Development in the Style of Open Source, I definitely do not mean a global based effort of interested faculty who come together via online discussion. That can’t work here and certainly I’m interested in an approach that can be implemented on my own campus. I’m also skeptical that it can work elsewhere. Rather, I mean a centrally coordinated effort where the faculty development happens primarily in situ, while the instructor is teaching and where via indirect but explicit means one instructor addresses the teaching problems posed by another instructor via an approach that they implement in their own course. This contrasts both with the complete decentralization practiced by the edu blog community, where there is no central coordination at all, and with self-directed approaches to understand learning and teaching method as characterized by work on the Scholarship of Teaching and Learning (SOTL). With SOTL, the researcher typically both poses the research question and then does a study based on that question. There is then no obvious role to be played by the support provider in that study. SOTL certainly has a national following but it may very well place too high a bar on instructors in terms of doing inquiry about their own teaching and hence may only engage a sliver of the faculty in this type of research.

Traditionally, faculty development activities happen at interludes where the instructor is taken outside the teaching environment. This may happen in a two-hour workshop or a week long seminar aimed at giving the faculty member the appropriate training and hands on experience with new teaching tools and approaches. It is then the faculty member’s job, thereafter, to incorporate what was learned in the workshop into the actual teaching. While this is the common practice at an intellectual level it is rather odd as an approach, especially for those who believe in learning by doing, because it means the true learning will happen when the faculty member is off on her own. At best, then, this type of seminar or workshop can be viewed as preparation for the real learning that will happen during the process of implementation, perhaps providing a framework for that or getting the faculty member into the right mindset.

It is during the implementation phase where instructors need to discuss what they are trying, bounce ideas off of somebody else, and get mentored through the inevitable pitfalls and failures until something that seemingly fits together is produced. So, some have proposed a formal mentoring program around instruction where senior faculty members from other departments mentor junior faculty about their teaching. The approach is strong on giving the junior faculty member an informed ear from an experienced colleague. But it is weak on both the incentives of the senior member in participating fully in the partnership, particularly at R1 institutions such as mine where there is the constant question of how valued is teaching really and shouldn’t the junior member merely learn to satisfice in that domain so as to spend the bulk of her time in building her research portfolio, and in transferring the lessons from that mentoring to others. A premium is placed on providing a little hermetic environment so as to encourage the partners to open up and discuss candidly what is going on in the teaching, but of course that closedness also provides a the senior member with a convenient cloak under which to shirk from the mentoring responsibilities and to encourage, in effect, very little to transpire.

Consider, as an alternative, a Linus Torvalds styled leader, whose full time job it is to promote faculty development and to make overt the lessons learned from the implementation process, when faculty who are new to a teaching approach put into practice what has been preached to them in those workshops and seminars. Suppose the leader does this by adopting an ethnographic approach and making regular entries, perhaps daily, in a publicly available Web space about what is going on in the implementation, both from the instructor’s end and from the students’ reaction to it. For this to happen the leader would have to engaged with the parties in conversation or via direct observation of what they are doing so as to have interesting and relevant things to record. But for the participants to be willing to participate in this conversation the dialog must be two-way. They leader must provide some mentoring on the implementation and must contribute to a sense that if things are broken then they will fixed and that there is process for resolving such issues. It is in this sense that faculty development process imitates open source development.

But in some other ways it will differ, of necessity. Open source development, of course, is driven to produce software code. That is its raison d’etre and that in itself provides a center of gravity for the participation by hackers. In contrast, I don’t believe faculty will actively participate in such a program unless there is some prior commissioning process. That, in turn, would most likely happen if some academic unit, a department or college, wanted to take a new direction, for example in embrace of blended learning for residential students, or to start a new online degree program for students at a distance, or to encourage some cross curriculum goals such as information literacy promoted via a new coordinated approach to instruction. This type of strategic reform would provide impetus for the faculty to participate and in turn the entire faculty development effort would be viewed in common as a means for achieving the goals of that reform. At least on my campus, I would think such an external motivator is a requirement for this type of faculty development process to work.

Nonetheless, I believe it helpful to consider that the faculty development activity produces a product, just as open source software development produces a product, and in the title of this post I called that the primer, short for Primer of Transferable Teaching Practice. While individual faculty members may be motivated to explore implementing new approaches in their own teaching for the benefit of the classes they teach, the leader will be motivated differently, to take novel and interesting approaches and commend those to others who might try them, so that not all wheels have to be recreated from scratch and so to get others who might be less willing to try the completely novel to nonetheless modify their approach where improvement seems likely.

So the leader will have a broader view of what is at stake and therefore will be in a position not just to mentor an instructor about things that might work in their own teaching, but also to encourage the instructor to try things that might be of interest to other instructors, who would imitate the practice. This, I believe, changes the social dynamic in SOTL, because there the individual faculty member drives the agenda. Of course that is still possible under my proposed alternative, but to the extent that the dialog with the leader is perceived as a welcome benefit by the instructor, there is now a negotiation between the two as to what things to try in the next round of implementation and which of the instructors self-generated ideas should be modified so they might be more palatable to others who would imitate.

The leader needs to establish credibility in this regard and the primer is a mechanism for that. So periodically the leader will attempt to distill from the daily ethnographic writing common themes, observations, and apparent lessons. Eric Raymond's The Cathedral and the Bazaar, which I mentioned in the previous post, provides a nice example of the sort of distillation I'm suggesting, which will itself be written up and published openly. These essays will be chapters and the essence of the primer. But where for his purpose Raymond focused on himself as the leader in the Cathedral and Bazaar, the primer must be written in such a way that there is prominent recognition of the efforts and accomplishments of the implementing instructors.

The leader has yet another job. There will be many instructors who prefer to try approaches tested previously by others rather than to implement something novel on their own. Thogh these instructors will be reluctant to experiment on their own they nonetheless will have questions and concerns about their teaching and based on their prior experience they will have a host of issues when it comes to instruction. These too must be recorded. And they must become part of the wisdom and the culture of the faculty development so that the approach taken is seen as addressing these. Where possible, they should be written about in the regular postings and where because of delicacy and respect for the faculty members sense of discomfort in making overt apparent weaknesses in the teaching, the leader must nonetheless keep a book of these issues so that they come up in discussion with the experimenting instructors in the group.

Tuesday, March 21, 2006

Faculty Development in the Style of Open Source

In December 2004 I attended the Sakai conference in New Orleans. There was a lot of energy at it and enthusiasm for the possible. This was still fairly early in the Sakai development and I remember thinking after sitting through a developer session that these guys were talking at a too high level (this was a discussion about the Sakai Content Management System) and they needed to make some concrete decisions just so they had something real to hang things on. I came to the conference partly as a good citizen because my campus had just joined SPP and I wanted to show the flag, along with Ken Spelke, Associate Dean for Information Technology in our Graduate School of Library and Information Science, who is the PI from our campus, and because I was and continue to be a bit of a Doubting Thomas vis-à-vis Sakai. So I wanted to find out for myself what was going on – to the extent I could understand that – while I know some developers and consider them to be friends, spending a couple of days listening to them talk about their work is not my definition of fun, especially since I’m not really able to follow a conversation “in geek.” Apparently I was not alone in that view and the organizers understood they would have some illiterates at the conference. So they had an Executive Session meant for the paper pushers in the crowd, led by Joseph Hardin of Michigan and Brad Wheeler of Indiana, two of the primary leaders of the Sakai Project. That session was more intelligible for me.

The single biggest take away for me from that conference was a reference to a book that Hardin and others raved about called The Success of Open Source, by Steven Weber. Sakai was riding high on the popularity and the mystery of open source software development. Weber’s book unlocks that mystery. It is a serious read and well worthwhile. I thought about assigning it as one of the readings for my Honors Econ 101 class this semester. Topic-wise it is perfect, because it provides a thorough analysis of an alternative to a market mechanism that seemingly overcomes the Free Rider Problem in production of a Public Good. But I decided it was too hard and perhaps impenetrable by my students, bright as they are, maybe next time.

None of this would have occurred to me had it not been for the fact that a week or so ago I got a phone call from a reporter for our Faculty-Staff news weekly, Inside Illinois. She was writing a story about the new Web technologies and how they were being utilized around campus. She had found my blog and asked me a few questions about it, notably when I got started with it and why. Normally when I get interviewed by a reporter from the student newspaper, the Daily Illini, I have some clue beforehand because my secretary alerts me to the fact that they called and what they are interested in. So I can do a modest amount of preparation mentally, just to frame the issues for myself. This time there was no preparation and I felt that my responses, though truthful, were a bit inadequate and that I could have given something other than my stock response had I been more reflective. Perhaps the Sakai conference and reading Weber’s book created a spirit in me for being more open and the blogging was my attempt at satisfying that spirit. I don’t know. I believe I had a complex set of motives and this could very well have been a part.

This is all connected to something else that has been fermenting in me for the last month or two. A very long time ago, when I was leading the SCALE project, I had an interview with Chip Bruce who was then a faculty member in our College of Education; I believe this was at his request. (Chip has since moved to the College of Library and Information Science.) He had just come back from China and in the haze of my memory fragments of the time, we were meeting about online learning as it related to that trip. Somewhere during the discussion we started to talk about evaluation of online learning and Chip said something that has stuck with me since. (I should note here that I had an intimate acquaintance with the SCALE evaluation but I got involved a little late on that and so mostly was concerned with the faculty interviews and the presentation of the results, but never really had a chance to engage in the framing of how the evaluation was done until we started the SCALE Efficiency Projects.) Chip said that we’re too concerned with summative evaluation, thumbs up or thumbs down, and asking whether the technology is beneficial for learning. He said that instead we should be asking what might seem to be simpler questions – what is the behavior as a consequence of the technology implementation? What do people do, both students and instructors? Don’t ask whether what they do is good or bad, just record what they do, if you can observe it, or if you can’t but can learn from the participants through their reflections of what they do, then record that.

I’ve treated Chip’s advice as truth all these years but not really had a chance to incorporate much of it into my own job. Then recently, doing my regular patrol of Edu blog posts, I ran across Glenda Morgan’s post on Ethnography of Academic Technology, and it triggered a connection in me. Because I was already thinking along these lines I was delighted to see that particular post. It was encouragement that the time is ripe to consider the type of approach I want sketch out in my next few posts – that we do ethnography not as outsiders but as participants in faculty development, which in turn is schemed along the lines of an open source software project. In the remainder of this post, I want to mention a few other sources of connection that are important in tying the ideas together.

At the time of reading Weber’s book, I became aware of The Cathedral and The Bazaar, by Eric Raymond. As I knew it is an ethnographic treatment of open source, my first instinct after reading Glenda’s post was to read this, though by now it is perhaps eight or nine years old, with the latest copyright dating to 2000. Though there is technical gobbledygook in it, there is much that is really worth reading and it is a fairly short Web essay, so unlike Weber’s book, it is accessible to everyone. I am going to rely on it in much of what I have to say. It seems to me it has a lot of excellent points and a good part of what I’d like to know is whether those ideas can translate to other environments that are in some ways similar in that they too are about solving novel problems but are dissimilar in that they are not about software development. Raymond seems to be a smart guy and he makes a very good argument and so much of what he says seems like it would transfer.

But on one key issue he seems totally blind and I’m not getting why, so I want to make that explicit here in case I’m missing something. The Bazaar is Raymond’s metaphor for open source and the essay is about why it is a superior way to develop complex software. (Linux is the quintessential example. Raymond’s essay proves that the methodology behind Linux is replicable because he employs essentially the same approach in leading his own software development for something called Fetchmail. Indeed, his ethnography is based on his own experiences with the Fetchmail development.) The Cathedral, on the other hand, represents proprietary software development as done inside a large corporation such as Sun, IBM, and Microsoft. (Note that these companies have to some extent embraced the open source approach and invested in it.) One of Raymond’s key points is that by assembling hackers who choose to work on some particular code at their own volition, and have them interact with a community of other hackers via bug detection and code fixes, as mediated by a central manager of the sources code (Linus Torvalds in the case of Linux, Raymond himself in the case of Fetchmail), where there are rapid releases of new versions of the code so the hackers have a dynamic environment in which to play and apply their skills, makes for the right type of environment motivation-wise and can nonetheless scale in a decentralized way so also makes for the right type of environment coordination-wise. This seems correct and is the genius of open source.

But hackers need to make some money to live on. Most hackers do their open source coding on the side. They have another job. Some companies, such as IBM, hire programmers to devote toward open source development and obviously that is an important part of sustaining software such as Linux. But there is still much of the coding being done by hackers who have other work. In this sense, the other work subsidizes the hacking, because those folks have to eat and have a roof over their head, and computers to work on, etc. For Raymond’s argument to carry through, the day job of the hacker has to be orthogonal to the hacking work. It pays the rent but is otherwise unrelated to the open source coding. Because if it were related, then the employer at the day job would likely be building a Cathedral and then the awkward conclusion that Raymond would have to make is that the Bazaar is built with the Cathedral (or many Cathedrals) as the base. For whatever reason, Raymond seems to ignore this point. When I translate the argument to faculty development and want to consider faculty members in an analogous role to hackers, I will be very cognizant of their day jobs as researchers and teachers.

Here is one other distinct reference worth mentioning. In David Brooks’ most recent column in the New York Times, All Politics is Thymotic, (you must subscribe to Times Select for the link to work) he identifies the core source of motivation for political behavior and it happens to be the identical source of motivation for Raymond’s hackers. We crave recognition. Finding a mechanism to allow us to express this craving and to thereby earn recognition is perhaps a way of getting human behavior to act in service of the public good. Both Raymond and Brooks make this point. Brooks adds, however, that the thirst for recognition can very well act in selfish manner against the public good, and can be the source for all sorts of hubris, as evidenced by the Bush administration. I think we in the blogosphere understand this lesson well. So in making our translation of open source to faculty development, and in trying to tie Thymotic motivation into faculty exploration of teaching approaches, we should be aware of the risks in that. It might backfire.

Tuesday, March 14, 2006

One day before the Ides of March

Q: What is 11.00101?
A: It is the binary expansion of Pi to 5 places.

Which is my way of introducing that today is Pi Day (3.14). And with that it is a way to note that there are certainly many ways to view an idea (in this case there are many ways to represent the number Pi) but often particular representations (in this case the decimal expansion of Pi) take root in the collective consciousness as a way to identify an idea and perhaps as the way to view it.

With that, I want to take a fresh look at the 3 R’s and in particular at their interplay. There is a common notion that these are learned separately or if there is a tie between them, then it is between Reading and Writing. Surely those are related, but I want to focus on how knowing the third R (Arithmetic) can benefit the execution of the second R (Writing). And, of course, I don’t really mean Arithmetic; I mean Math, more broadly considered. I’ve long held that knowing math well can help make one a good writer and indeed that it is a good gateway area of knowledge into becoming a good writer. At the least, that has been the case for me. So here I’d like to explain what I mean.

When I was in eleventh grade I was fortunate enough to take a class on Number Theory. We used this book, but I think a lot of what we did we just derived in class. I learned about Perfect Numbers, Factorials, Euclid’s Prime Postulate, and a bunch of other stuff that was fun, if useless. Indeed, the really great part of the class was in the lesson that ideas in themselves are something to delight in. Ideas can provide much amusement and questions about those ideas can lead to interesting paths of investigation. Sometimes the University is critiqued as having too much “theory for theory’s sake” and not enough relevance for what is going on in the real world. And I’m sympathetic with that critique. But on the other side of the coin, ideas are important for themselves, not simply as representations of reality. Learning Math is a great way to reach that understanding. And to me, it was the fundamental way to get that lesson. Everything else had an air of contingency to it, of being situated in the specifics. Only math had that purity of idea where that preceded the application.

Studying math is also an excellent way to learn about making good argument. A significant part of that comes from learning how to do proofs. What needs to shown? What steps along the way are sufficient for that? This is not a mechanical thing and I believe some people might get turned off from math too early because they think it is mechanical (and boring). Part of learning to do proofs is learning how to make your own “Aha moments” by finding the interconnection between one part of the argument and the other. And it creates a strong sense of where to look when search for the source of an idea. This is a critical skill in maturing as a thinker.

Math also is a great way of communicating a sense of taste. Arguments can be made in an elegant way. Or they can be done sloppily. Why is elegance to be preferred? That is not an arbitrary thing. Elegance in the argument creates joy in the one who hears the argument and that in turn creates joy in the other one who creates the argument.
Learning taste is a key, if overlooked, aspect of an education, any education. And in this sense by learning it in Math, the lesson can transfer to other areas.

Now let me change directions. I didn’t stumble onto this topic. My honor students are working on their projects that are due this week. In the process of coaching them I’ve gotten a good sense of their writing. While a couple of them have a mature style, which shows up even in their initial drafts, too many of them write in a fuzzy, imprecise way that conveys a sense of being unsure about the topic. Of course they are unsure; they are beginners on the economics. But when one sentence contradicts its predecessor, or there is excessive repetition of an idea, or the sentences appear disjoint it shows they are unsure about how to present argument itself.

I’ve made the claim (following many others) that students don’t write enough and certainly to the extent that practice makes perfect, that is one explanation of what I’m seeing right there. But I also wonder whether these kids got as good a math education while in high school as I did 30 years earlier. Remember that these are kids in the Campus Honors program, meaning they are among the best and the brightest here, and the vast majority are engineering students. So they more than likely had a “rigorous” program in math. But I fear they didn’t learn math as a form of argument and so didn’t develop a taste for argument. And I believe I'm seeing that in the writing. Their first instinct is to find "what I as the teacher am looking for" rather than to make a coherent argument based on their own current understanding of the topic. And, indeed, I believe that learning math would positively dispose the students to making arguments on their own.

In critiquing their work I use an approach based on my own personal modifications of what I learned in a Writing Across the Curriculum Seminar I attended many years ago. To me argument and dialog go hand in hand and so my critique as much as possible is written as response to what they say so that I'm pushing them to make argument even if they haven't viewed that as the initial purpose of the assignment. Of course, I critique the economics too and if they make an implausible conjecture I will try to point out why that is not right and how to consider something that is more appropriate. This is hard work for me but it is the part of the course where I feel the most that I'm teaching and where it is clear to me that they are receptive to the critique because they have a stake in the paper they are writing and because they have a chance to modify the document as a consequence of what I have suggested. All of this is part of the ABC's of the WAC approach and I must say that I've found WAC to be a good basis for considering how to teach the entire course, even the piece with no writing intensive component.

What does Internet technology do in this vein? The obvious key thing is to lessen the lags between submission, response, and revision. This promotes engagement and that is clearly good. It also makes teaching feel like running a sprint - it wears you out quickly. But I wonder if having a few quick bursts like this during the semester is better for the students than having a sustained but more reserved critique of the writing throughout.

Friday, March 10, 2006

March Madness

We’re about halfway through the spring term here, one week away from spring break. In my class, which is project oriented, the first project is due next week and the kids have begun writing in earnest (at least most of them have). But for a one or two this push before the holiday might be sending them off the deep end. I wonder what to do about it.

It’s a blessing being a bright and talented kid. There’s such an upside. So many things seem possible and these kids have openings in terms of whom to talk with – peers, faculty, firms who might offer an internship, administrators at the university, and others. And there is such a diversity of possible activity in which to engage – courses, naturally, but also sports, student organizations, stage performance, greek houses, etc. I’ve got kids in my class involved in each of these.

But it’s also a curse being a bright and talented kid. One develops a reputation for being a high achiever, but one can become defensive about it especially when is unprepared for things that are difficult or feel unnatural. And it’s easy to feel ashamed of not being good in these areas so it’s natural to clam up and no let on about the difficulties rather than to be open about it and seek help. Further, the shyness causes other difficulties, especially with teammates who are working on the project, because it will seem to them that this is just shirking. After all, everyone makes mistakes. What is the big deal?

What is an instructor to do in this case, when it becomes clear there are a handful of bright students who are struggling in this way? Be firm or be gentle? Grade the student according to his performance (and punish teammates in the process because there is a team component to the grading) or accommodate the performance with additional opportunities for improvement.

The irony is, this happened the last time I taught the class as well, but I didn’t make that big a deal of it. In that offering there was a student who hardly spoke up in class and for the team projects seemed to lean pretty heavily on her teammates. But in that case one of her teammates was the most gregarious kid in the class so it was more like different personalities creating a reasonable mix. This time around, more of the class as a whole in on the quiet side. So it’s harder because it is more noticeable.

Because we have so much time together in class for ensemble discussion (and there are only 12 students) I haven’t tried to have online discussion as an alternative. Perhaps I should have. It sure would be helpful for there to be a place where students can open up that is a sufficiently friendly and low-stakes environment and that the kids don’t feel put upon there. Really, I had thought the face-to-face discussion would do that. And I think it has for most of the rest of the class. But it hasn’t for a couple of my kids, so now I’m second guessing the approach.

Somehow we need to transition from such a solemn way of looking at things to something that is lighter and more fun. Making it fun seems to be the key. But I don’t think you can have fun if you’re worried about stinking up the joint.

I hope I’m making more out of this than is really there. I fear, however, that I’m accurate with my call.

Tuesday, March 07, 2006

Burnout

It is interesting to me to take note of what moves me emotionally. This past weekend my wife was chaperoning our older son who was participating in Science Olympiad. She talked about how he and his friends didn’t make adequate preparation for some of the events (so what else is new) by rehearsing beforehand and figuring out a strategy for approaching the tasks. One of those was to cut off a stick of some sort to attach to balloon filled with helium. The idea was to have the stick of the right size so the balloon would stay in the air the longest, but not have it tough the ceiling of the room. These kids cut off too big a piece – the balloon never got off the ground. So far whatever aptitude he is showing for science is as a theorist not as an empiricist. Sounds like dad.

They bombed out in some other event too but took a first in genetics, which was apparently done by administering some test. They were coached by a biology student from the U of I, rather than having to prepare for the event themselves. These kids are eighth graders. It is certainly not surprising that the coaching mattered. My son was quite proud of the prize he and his friends won. I could care less about that. But my wife said she talked with this U of I biology students for some time and the student said my son was one of the brightest kids she ever met. For some reason, that mattered to me a lot. I’m getting a little teary here, writing about it now. It’s kind of strange for someone like me who spends so much time thinking about how to encourage good practice to promote deep learning to nonetheless view innate smarts this way. But it clearly matters to me, a lot. Somehow, it is a reflection and vindication on what I’ve been talking about in the blog. And in that vein I’m happy to report that my son does have the reading habit.

Sticking to the thought that we might surprise ourselves by what we react emotionally to, I have to say I was deeply saddened to learn that Stephen Downes has stopped writing his blog, at least for now. I don’t know Stephen well and can’t speak at all to what drove this choice, but certainly he has been a strong and thoughtful voice for open communication, and something of a hero figure for what he has done. I prefer my heroes to be unblemished. I get sad when I learn they are all too human.

I do know there is a certain malaise in the profession now and I’m going to take Stephen’s exit as an opportunity to reflect on that. Part of the problem is simply that those who burn the candle brightest are likely not leading full rounded lives but instead getting so absorbed in the moment and the possibilities that may exist that they are inadvertently putting themselves on an emotional roller coaster with little reserve left over for dealing with the tough but pragmatic issues that emerge from “day job” part of their lives. Periodically, I’m in that boat.

A second very big issue, is that after all the campuses have made these sizeable investments in Learning Management Systems to ask whether that was a sensible step and whether it has assisted on advancing learning on campus. This one has been doubly big and the cause of much strain, first because its not all that long ago where we felt we had a choice to make going down this path and so we feel responsible for that choice and second because it clearly is the most visible service we offer on campus. The criticism about LMS mostly come from faculty or learning technologists who have played with Web 2.0 apps and like them and want to teach with them in an open environment. These innovators have always been our champions and our friends. But now sometimes we are saying no to them. That is hard.

The third big issue is whether learning technology is really part of the rest of Academic IT, as it is on most of our campuses. At a meeting of the CIC Learning Technology group where mostly in attendance were my counterparts at these peer institutions, I asked whether any of them felt they were on a track to become a CIO. None said they were. I found this strange but not surprising. Personally, I don’t feel remotely qualified or interested in being a CIO. But before I posed this question I didn’t sense this feeling was ubiquitous. So we are outsiders and insiders at the same time, perhaps a healthy tension but also a source of strain.

Isn’t there some joy and satisfaction in the work? Certainly there is some. But there are also a variety of strains and tensions. If I can use a metaphor to the various strains and tensions that engineers worry about when they build things, these things do break on occasion, sometimes spectacularly so, but then we learn from that on how to build the things better.

So here is to Stephen Downes. I hope the hiatus is a source of such learning for him.

Monday, March 06, 2006

Hidden in Plain View

Following on with the theme of the last post, I’m going to continue to discuss ideas on which crucial points are a mystery to me.

In today’s NY Times there is a column by Paul Krugman and another column by Bob Herbert both of which mentions nukes, indeed the Herbert piece centers on them. But for whatever reason, to me they both seem to be missing the main point (and I think that is because they both have their own prior agenda to pursue). Krugman’s piece is about Bush being so clueless as to the well being of the average American that he can’t get it right even when he does get it right, as with promoting trade with India. Herbert’s piece is about nuclear proliferation, in other words using Nukes as weapons, and how the U.S.- India deal violates all sorts of treaties and sets a terrible precedent.

All this is true, but it seems to me that the deal with India is first and foremost about energy supply, not about weaponry, and in effect the deal says that for the emerging economies of the 21st century, India now and surely China to follow in the not too distant future, nukes are the answer, or at least a big part of the answer, and especially with the rising price of crude oil this seems like a no-brainer as far as describing what is happening. But the surprise to me, given the moratorium on construction of nuke plants in the U.S., and presumably the inability to provide reasonable assurance that Chernobyl or Three Mile Island won’t recur, as well as the inability to provide safe and effective ways of disposing of the spent fuel, is why nobody seems to be up in arms about this solution. We can’t create nuke plants at home, because the lobbying against is too great, but there’s nothing stopping us to give nuke plant technology to the emerging Asian giants, so there we go for it unabashed and certainly undeterred. Perhaps Bush’s plan all along was to make the American people so contemptuous of his management ability that they wouldn’t question him when he really is making policy, critically important policy, and naturally without any debate, in Congress, the press, or anywhere else.

* * * * * *

Apart from a few friendly tips offered up by Burks Oakley and Ray Schroeder when I was getting started with this blog, I’ve received no instruction from anyone else about how to write my posts. I’ve no doubt that I’m better at doing this than a year ago, I’ve found a certain rhythm and so have some sense of what I’m trying to achieve with the writing although content-wise I leave the writing itself as an exploration activity. In other words, there is no detailed plan in advance as to how the themes will be covered. That comes out in the doing. There is only a loose idea of what to touch upon. This may seem like a cookie cutter approach, but it is not, and I feel I’m still learning how to do it and do it better. One small piece of evidence on that score is that in the past month or so some of my sentences have gotten longer. I’ve been trying that out, tying together a chain of thought that is interconnected into a sentence structure that a year ago I would have made simpler, but now I’ve got the confidence to do otherwise. So there is change and learning.

The key thing from my point of view is keeping at it, finding a time to write and doing it regularly. My sense is that full time undergraduate students in the main don’t learn that because the requirements imposed on them make it difficult. Regular writing doesn’t match up with the course work in any obvious way so the classes don’t push the student into this sort of behavior. How might we get them there is a question we all should be asking, but nobody seems to be. Why not? (Sometimes short sentences work best.)

There is then the related issue of how important instructor critique is to making the writing better. On the whole, I’m guessing its mostly a constipator – students can’t get their (formative and perhaps ill conceived) ideas out because of fear of that critique and hence the instructor gets in the way even if the instructor is trying to be friendly and encouraging. Of course, there is the Ken Bain point I mentioned a few weeks ago that the students may very well be comfortable in their uneducated views and freely flowing writing may nonetheless be bad because it expresses ignorance and no interest in self-expansion by bringing in new ideas and challenging their own prior assumption. So a students demand for security and comfort cuts against their ability to learn, especially through their own writing. This means there has to be some joy in intellectual risk taking for writing on a regular basis to be a source of deep learning. Again, how we get there is a question we should be asking.

I’ve talked about needing a regular pattern of writing, but a common mistake is that the pattern is only the time spent at the keyboard. There needs to be the prior time for incubation of ideas and groping as to what to try out, with a possible mental rehearsal of the argument and how that plays. This is certainly necessary. I watch my younger kid – he’ll be 12 at the end of the month – acting out scenes from Age of Empires or a Simpsons episode – and I know he has inborn in him this need to for story telling. It’s in the essence of his make up. And he seemingly does it in his play time now, but I’m guessing this will ready him for doing it in his serious school time when he is in college. But do other kids learn this? Do they try out ideas and rehearse them on their own? Should the school be responsible for teaching this sort of thing? And can it be taught independent of some writing activity or delivery of a performance? Hmmm.

* * * * * *

Glenda Morgan, in her Accidental Pedagogy blog made an interesting observation about gender bias in edu blogging. Her guess is that we’re about 50 – 50 on gender lines among learning technology professionals. That seems a reasonable guess to me, in the absence of harder data to give us a more precise picture. But she observes that the bloggers within this group are overwhelmingly male. So why the discrepancy?

I don’t know but I can suggest some hypotheses based on the following observation – most learning technology blogs are on the periphery of work, not the center of it. The boss may be fine that we’re doing it, but hasn’t sanctioned it. So it is part work related but also partly a way for us to devoted some of our “leisure time” to work related activities. (If that seems like a strain in interpretation please not that I am an economist and I’m trying to apply standard economic methodology to consider this issue.)

If blogging is partly leisure then the way leisure (here this should be interpreted as all time that is not market compensated work, so doing the dishes is leisure if you’re not a professional dishwasher) is perceived may vary systematically across gender, with women probably viewing the time constraint as tighter than men (quite likely because of child care responsibilities). If blogging is mostly work presumably it offsets time spent on other work projects and hence there may the issue of how much time is devoted to pursuits that given individual recognition versus pursuits that give organizational recognition and that split differs along gender lines.

I wonder if publications in Educause Review or Educause Quarterly also map this way and if not why? Something for us to be thinking about.

Wednesday, March 01, 2006

Things I Don’t Understand

In today’s Chronicle there is a rather depressing piece about an ACT study on student preparedness for college, measured by student literacy. Only 51% of the students are ready for college by this metric. This constitutes a 12-year low in this performance standard as stated in the Executive Summary of the ACT report. (The full report is available for download at the ACT Web site http://www.act.org/path/policy/reports/reading.html.) I don’t doubt the findings. I do doubt the prescribed remedies and I’ll say why in a bit. But this post is about what I don’t understand and on this matter it is whether I should care. I can see the argument on both sides and I just don’t know how to reconcile the two.

First, however, let me clarify what I mean about caring since, to state it in a callous and overplaying-the-hand way, if I were a bleeding heart liberal, then of course I would care. Society is doing poorly by some of its citizenry. These kids can’t read and literacy is a prized skill. There is no doubt about it. But that’s not what I mean about caring. I care about my own children. And I care about the students I teach at Illinois and those students likely to attend Illinois in the future. Does this result matter for my own kids or the kids I teach? That’s a better way to put it. Unfortunately, I don’t know how to answer the question. So, generalizing to others like me who do care about both Higher Ed and hence indirectly about K-12, I can’t tell whether this is a call to action type of item or just more of the same old same-old.

I do know how to frame the possible answers and here it is very helpful to look at a couple of columns from the New York Times Op-Ed pages the last couple of weeks, because both sides of the arguments are represented in these columns. The first is this piece by Paul Krugman, Graduates versus Oligarchs, from a few days ago. (You need to subscribe to Times Select for the link to work.) Krugman, based on a study by Ian Dew-Becker and Robert Gordon (somewhat ironically, I had Gordon as a prof for grad macroeconomics in Jan 1977, when he was again wondering about the productivity slowdown in that case because of the “stagflation” during the Carter years) argues that the economy is becoming more of an Oligarchy as wealth is getting increasingly concentrated among the very rich. He argues further that this is bad for the rest of us, since the oligarchy encourages cronyism and corruption, while the lack of income growth for the rest of us suggests market forces are becoming less important in terms of allocating the pie. Whether you buy the argument or not, it is clear to see the analog in educational case. Those lower 49% who are not reading well are going to suck resources and instructor initiative away from those higher 51%. Indeed, I’ve heard many discussions that the primary effect of No Child Left Behind is the dumbing down of the curriculum, eliminating enrichment for the higher achieving students in favor of more preparation for standardized tests that perhaps serve as reasonable meters of student learning (???) but otherwise doesn’t prepare our students for the future.

The other argument has been made recently by David Brooks, both in his slot with Mark Shields on the News Hour (I still call it Macneil-Lehrer), and in this compelling column, where he argues that political forces are quite limited in achieving social ends (he obviously is focusing on Iraq, but if the point is true there…) and that the real power to move people toward action comes from religious and cultural means. So the kids with the families that have the requisite cultural patterns will develop the reading habit, increasing their maturity as thinkers in their own way and in their own time frame, driven by their own curiosity and perhaps by the reading selections offered by others, and thereby thrive intellectually if not materially or socially. My kids, who live in a town dominated by the University and where both parents have at one time been faculty members, have that cultural advantage. So why worry about the schools and the possible pernicious influence of the No Child Left Behind or the lower 49%. But of course the town itself is infused with this culture and so the schools themselves reflect that. What about living elsewhere in the state in medium sized towns that are not dominated by a major research university? Should one worry then? I don’t know.

I do know I can’t endorse the ACT view that the schools can impose critical thinking through the reading of serious texts that are a part of the required curriculum when the reading habit is not otherwise present. (And they do seem to acknowledge that frequently it is not present at all.) I would much rather see a campaign for the earlier years of student development where TV and Video Games are limited and possibly even sports so that the pleasure of reading is encouraged for its own right and try to see whether it is possible to make a dent into how kids today spend their own leisure time and whether reading can become a part of it, especially where those cultural forces wouldn’t otherwise predict this would happen. To do what the ACT suggests in the absence of such a campaign is to make reading serious content a repeated experience in confronting ones own personal failures. How can that work?

* * * * *

Because of my own emotional difficulties when I was a teen in spite or perhaps because of some obvious success in the classroom, I’ve really worried less about my kids’ successes with literacy and more about whether they can establish their own identities and learn to live within them and not have to feel that they must do things just to please the parents, who after all are prone to get some vicarious thrills from their achievements and to (unfortunately) compete with colleagues who have similarly aged children and who likewise live somewhat vicariously through their offspring. After all, this is a college town and such are the foibles from growing up in this type of community.

Truthfully, I’ve played only a background role in their education to date – a source to consult when the math problems are harder than usual or when some unusual complexity arises elsewhere that doesn’t suggest an immediate resolution. And I’m quite content to play that role on purely academic matters. But I wonder if on an emotional level I can be of more use to my kids and help them short circuit some of the developmental problems that I experienced and that are at root a matter of nerve, not intellect.

We Arvan’s have many talents but not on the list are poise and stage presence. Everyone gets nervous, I know we are not unique in that regard, but I don’t believe everyone punishes themselves afterward for underperformance when they feel they can do better and fixates on that punishment rather than simply moving on to the next thing. In my own case, finding a way out of this so that every new social experience didn’t seem like an out of control rollercoaster required giving myself a break, getting joy out of my weaknesses as much or more than out of my strengths so I could get pleasure from things like singing off key, telling bad jokes, and more generally not having to perform up to some standard that unfortunately paralyzes the performance rather than encourages it. In my teens I bounced from being a high performer with even higher expectations and living in that universe to being a completely miserable and neurotic Nervous Nellie. I only started to find some personal balance on this front when in my twenties and I sure hope that my kids don’t have to go through such a long period before they find their own peace of mind. But can I actively affect that or do they have to learn this on their own and the best I can do is be there for them when they want to talk about it?

* * * * *

Returning to the literacy theme, but this time thinking about it at the College level and from the point of view of writing and creating, a friend at Purdue told me that at his school, which is seemingly not bound by general education requirements determined by the campus, but rather has all requirements dictated by the department or the major, the Engineering departments have become dissatisfied what the English/Writing department is producing in the required writing course; they want their students to be able to write tolerable to read engineering reports, and explorations with Blogs or Wikis, or other new approaches that are not instrumental in improving the writing of engineering reports is viewed as wasteful and pernicious. My friend said the Engineering departments are thinking about creating their own offering in writing. I joked, “How would they be able to find graduate students to teach it?” But really, this is no joking matter. Looking narrowly at Purdue, do the English/Writing faculty understand how the Engineering faculty perceive this course? And looking at this more emblematically across universities, do those who teach writing, surely armed with the belief that they have the student’s best interests at heart, concern themselves with what others on campus want to see in student writing and let themselves be influenced by that in the teaching? Or do they deliberately put blinders on in that dimension, with the justification that those others are outcome driven only and haven’t thought through at all what processes might successfully generate those outcomes? Hmmm.

On my own campus, the situation is somewhat different. We have a new course called Writing With Video that is rightly getting a lot of attention because it is has demonstrated that the student can communicate with power and insight through video and that they very well may show more aptitude in this dimension than communicating via written text. If we left it there, it would be fine and no source confusion on my part. The confounding factor is that we are now considering an “informatics” minor and the Writing With Video is being offered up as an exemplar course in such a minor. Further, the off the cuff justification for the minor is that students who as undergrads major in the humanities don’t have much of a job market upon graduation. But students who had the informatics minor would have technical skills so would be employable, I suppose by companies that also hire engineering students. Does this make sense?

* * * * *

This is already a long one so this section will be brief. It’s on iTunes University. At a CIC meeting I attended on Monday, everyone who spoke up on the issue said that Apple was into iTunes University to sell more iPods and more content distributed through their iTunes Store. Frankly, in the grand scheme, I don’t see it. We’re going to have academic content drive purchase of entertainment hardware? And that is going to happen after the students are on campus, after they’ve purchased their computer and received their financial aid and figured out how they are going to afford the college experience? Well then, I am Mr. Rourke. Welcome to Fantasy Island. I wonder what my colleagues have been smoking. But I could see it, sort of, if Apple is talking about iTunes High School and iTunes U represents a step toward that. Has anyone else been asking about that?

Friday, February 24, 2006

Asynch and Out of Synch

This week marks the one-year anniversary of my blog. Happy Birthday!!! What did I do to celebrate the grand occasion? Unfortunately, the answer is, keep my nose to the grindstone. There were a lot of things to keep up with work-wise and teaching-wise so I haven’t made a post in over a week. I hope to make up for that in the next few days.

Today I want to video in teaching and learning - not the full deal, that is too big a topic – just how it has impacted me this last week or so. I was slated to deliver a presentation at our EdTech Brownbag and since I’m going to be at a CIC meeting this coming Monday and hence will have to miss my class, I thought why not prepare for the Brownbag as if doing an online lecture and in case that turns out ok, I’d do something similar for my class.

So I made a little Web site in lieu of a PowerPoint Presentation that is available here and at first my plan was to use my built in iSight camera in my iMac G5 to record me as a talking head. Unfortunately, and I hope if Apple continues to offer the built in iSight they will change this if they haven’t changed it already, iMovie doesn’t recognize that camera. It seems to require an external camera. However, I found this cheapie third party tool called Boinx iVeZeen which in my tests worked fine and put out Quicktime movies compressed for Web Viewing that seemed quite reasonable in terms of both the effort to make the video and the finished product. But due to procrastination and other work, I didn’t make these videos way ahead of time. So now it’s Tuesday, the day before the presentation and I start recording them. Lo and behold, iVeZeen craps out on me. Either the videos I was making were too long (they were a couple of minutes of talking head) or there is too much of something in some buffer, but whatever, it just wouldn’t work.

Cool and collected under pressure, I start to panic. For whatever reason, while a week earlier I viewed making these videos something of a lark, by that Tuesday it started to seem a critical part of my presentation. So I went to plan B. At home I’ve got an inexpensive Logitech Webcam mounted on the monitor for the family Dell. Also, the campus has recently gotten a site license for the Real Helix server and thrown into the deal is RealProducer Plus. So I made some recordings at home Tuesday night after first trying it on my Tablet PC in my office to convince myself this could work. (The Tablet PC is absolutely horrible for recording audio. The quality is terrible. But it was ok to test that this could be done.)

The process itself begins with Logitech software that comes with the Webcam. That is used to record an AVI file. I’m not film star and actually feel quite uncomfortable making these movies. So I’m interested in “ good enough” quality in the AVI file that is produced. The Webcam meets that minimal requirement. The audio is audible with not too much hiss and the coordination with the video, although it seems surrealistic to watch yourself on screen this way, is not too bad.

Then the AVI file is used as input by RealProducer which converts the file to a streaming format. The current file type is .rv, but I wasn’t sure how that would work with our current streaming server so I converted to the older type, .rm. The default speed is for 256K (DSL at home) streaming and I kept that and added 56K. Perhaps I should have also included a higher rate stream for what I have to say next. But since my prior experience with this stuff was audio only (I had done some video but only with the free version of RealProducer), I did what I did. The software converted this stuff like a charm but it does take some time to get the conversion going. Then via sftp to our streaming server and identifying the links for the files so they will stream and voila, they’re up on my presentation page. I put them there both as embedded in a player (which for whatever reason play only the audio on my Mac) and as a link (which plays the full video fine on my Mac).

I recorded 3 clips Tuesday night. It is hard to do, harder than just recording audio, because there is the question of looking at the camera or looking at the screen (and if you do both back and forth creating a shifty look as a consequence) and you need to show some emotion so the thing is interesting to watch, which is extremely hard for me to do when I’m simultaneously trying to provide factual information, especially without getting feedback from anyone else. So I left the rest of the work for Wednesday morning. If you go through these, you’ll see my shirt is different starting on the slide, Goals for a Gen Ed Course.

Now I want to switch gears for a second and ask whether this sort of stuff should be streamed or downloaded. If the entire presentation were zipped up and then downloaded, to be expanded on the users computer, the file is on the order of 30 – 50 MB. That is not overwhelming size if you know you want to view it and in that case podcasting the zip file seems like the right way to go. But if you just want to sample a bit, that is too much and most people won’t be patient for the download. So better to do as is where each clip is streamed. Now watch a clip or two and let it play a bit. If you do this during normal business hours on campus, then although our server doesn’t get an overwhelming amount of traffic, there is some latency so the audio and video get a little out of synch. That’s one reason for the title of this post. Compared to a couple of years ago with streaming this is quite excellent. Compared to TV, this is still not good enough.

My sense is that we’ll stay at this level for some time now. Video for download will become more a regular thing, but because these are comparatively big files there will be a lot of sampling things online – sort of like a try this new appetizer at the grocery store. Streaming that is on demand will handle this sampling type of need. And for many of us who may have quotas on our Web site and have a separate server for streaming, streaming may therefore dominate download where the audience is open. With a known, predictable audience, download via podcast clearly makes more sense because of the improved viewing quality when the files are resident on your own computer.

Let me make another gear switch now and note that in the Brown Bag series my group runs they have been video recording the presentation and then indexing the recorded video for better access by on demand viewers. Several examples are available so you can get a sense of what is being produced. On the one hand, this is a nice thing to offer to campus for those who can’t make the brown bag, although I wonder how many watch it online after the fact. On the other hand, however, I wonder if this use of technology promotes bad pedagogy and hence shouldn’t be promoted broadly.

My own standard for a successful presentation is whether the audience interrupts early and often and there is good dialog back and for the between the audience and the presenter. I really don’t like when the moderator says – let’s hold questions till the end – and with that feel for sure the presentation hasn’t worked well if at the end there are no questions.

My talk was borderline, mostly I talked, a question here and there. If anything, I felt the camera that was recording me contributed to he monolog mode. We used a wired microphone, so I couldn’t stray too far. That’s one factor. But beyond that, we had an operator who ran the camera, one of my staff, and that “leant dignity” to the presentation, dignity that it didn’t otherwise deserve. But that dignity inhibits the audience from asking questions. They’d be less inhibited in a more informal discussion where the technology isn’t present.

Am I out of synch on that? And what does mean when the head learning technology guy would rather have less technology?

Wednesday, February 15, 2006

The Learning Technologist as Elmer Gantry

Very early on in my exposure to online learning, I believe this was late fall of 1994, I attended a presentation that may have been meant for those candidate faculty who would participate in the first round of the SCALE grant. I was there (a “smart classroom” on the first floor in Lincoln Hall) with my colleague in Economics, Larry DeBrock. He was the one plugged into innovative campus efforts in teaching and in this case I was his sidekick in the role of Festus playing off of Larry as Marshall Dillon. (We ultimately got a big bucks internal grant from SCALE for doing ALN in our respective Econ courses.) There was a fabulous crew of presenters starting off with Burks Oakley, whom at that point I believe I had met once before, and including Bob Jones who at the time ran something called the Advanced Information Technology Lab which had done a lot with hypermedia and provided a lot of support for faculty in the humanities, and Joe Hardin who at the time was at NCSA, one of the pioneers involved with Mosaic, and who now is at Michigan running their Sakai efforts. There was electricity in the air. Technology seemingly held such promise and these stars gave a really wonderful show to emphasize the point.

The idea that learning technology needs a show person, somebody who has charisma and knowledge of the technology, somebody who gets ordinary faculty excited about the prospects, who can with fluidity and depth speak of the benefits in terms of student learning but also speak of the technology itself and what the potential is or of the methodology that the that the technology enables, certainly was a prominent part of SCALE when I was brought into the administrative side of the project since Burks was such a master of it, and it became a big issue for the rest of us, who were not quite in Burks’ league in making presentations. Here I talk not just about myself but also the other SCALE staff as well.

For my own part, I’m not a bad presenter and can give a good and coherent talk and on occasion rise a level or two to bring the requisite level of excitement into the presentation. But I was brought up to view salesmen as pretty far down on the social totem pole, and have an aversion to being placed in a situation where I feel that there is a sales job being give to my friends and colleagues, especially when there seems a paucity of quality ideas behind the promotion. And as I’ve become more experienced in management of learning technology, where influencing the expectations of the instructors we support is a primary consideration, I’ve learned (perhaps I've been conditioned) to take a longer term view and hence am less inclined to represent the promise of an emerging technology or method without also discussing the possible pitfalls. That is argument, not promotion. It is what I’m personally comfortable with, but it does not do nearly as much to “sway the masses.” I’ll come back to this point. I think it is important.

Let me fast forward a few years later, say six months or a year into my next big administrative foray with learning technology, our hard money Center for Educational Technology, which supported early offerings of both Blackboard (then CourseInfo) and WebCT, in addition to some other offerings. While I had wanted each of my support people (here we call them CAIS, which is short for Computer Assisted Instruction Specialist, a holdover title from the Plato days) to be reasonably proficient in all the applications we supported and then to develop their own group of faculty clients who would then have a personal support person they would know and could rely on (we’ve since moved away from this model in a significant way because it is less scalable), it turned out that the staff concentrated on one or two applications, in large part because mastering any single one took a good deal of effort, and then something happened that I had not anticipated. The staff began to view adoptions by the faculty members as an indicator of their own personal performance. Of course, uptake was a key measure of the success of the Center as a whole. But it was a surprise to me that some of the staff would take this view at their own individual level when I had not imposed it from above. (At the time I was in no position to attribute adoption by a particular instructor to the efforts of a specific staff member.)

This is not a surprise to me anymore. I believe support staff rightly see their good efforts manifest in what the instructors whom they have helped do with the technology. A very cool implementation is an object of pride and so is getting many instructors on the bandwagon. For the latter, this gives the staff member a reason to be a sales person. In my opinion, some of them embrace this role because they see it as synonymous with doing a good job. They want to be a latter day Burks Oakley and get the faculty excited about the technology.

And now a related point and the real reason for the post. A big deal has been made of late, not in the learning technology arena but rather in the world of politics, that it’s not ideas that are important but rather ideas the way ideas are framed. Ergo the furor over George Lakoff’s book, Don’t think of the Elephant, and how that influenced Democratic Party politics as described in this article by Matt Bai from the New York Times Magazine last summer. (You must subscribe to the Times Select service for that link to work.) So let’s ask the question, what type of framing sells, especially in the case when the recipient of the sale is a faculty member?

The answer to this question that I would like to be on the tip of everyone’s tongue, but I suspect is not, is that reasoned argument sells, especially when the argument is supported by empirical evidence. Perhaps that answer is correct for some (small) fraction of the audience. Suppose, however, that one assumes the faculty are not that much different from the rest of the population and what sells to the rest sells to the faculty too. So what is the answer then? Well, it’s obvious. It’s sex. Sex sells and any promotion we’re talking about has to be made sexy if it is to catch on.

Ok, so what of it? This alone doesn’t seem like a terribly novel proposition. Here’s the related point. Think of Web 2.0 or for that matter any other comparatively new technology. Does it offer potential for improving teaching and learning? Sure it does. Do we who support learning technology know the details of how that improvement is likely to happen? Well, we might if we tried to use it in our own classes or if we worked it through with some instructor who was going to give it a try or if not that then having a serious conversation with that instructor who did it on her own and wanted to share what she learned from the experience. So it is possible that we know. But it is also possible, and I think in many cases it is likely, that we don’t know this way. But we believe. We believe in the potential for the technology because at our core we got into learning technology because of the potential for it to transform teaching and learning. Part of our essence in what motivates us in doing our work is this belief in the power of technology to transform.

So, based on our belief, we promote technology as sex because that sells and we substantiate that approach by the hope that the technology will transform the teaching. We could go the reasoned argument route and accumulate evidence about effective practice with the technology, but that is a much slower way to diffuse things and after all, doesn’t it create a chicken and egg thing with new technology? How can we know in that case?

This sounds like Elmer Gantry to me.

Saturday, February 11, 2006

Comparing the Teacher and the Student to the Writer and the Reader

Yesterday my campus held its annual Active Learning Retreat, sponsored by our Center for Teaching Excellence. The featured speaker was Ken Bain of NYU. He gave a good talk. I was one of about half the audience who had not yet read his book, What the Best College Teachers Do. So it may be surprising for me to say that I learned nothing fundamentally new from his presentation. I already understood the issues he was addressing from my other reading, my interactions with knowledgeable teachers, and my own experience with teaching. But he did provide a very nice framework on which to hang these ideas and to bring it all together. And he was quite engaging while doing that. I’ll get back to his key points in a bit.

His session started out, almost immediately, with an “active learning” exercise. On the one hand this was nice in that I met a faculty member in Animal Biology whom I did not know and we got along well. She lectures in our very large auditorium (Foellinger) and uses the campus Learning Management System (WebCT Vista) and seemed to be doing well with these, which was good to hear. And she is the product of public Higher Education, having been an undergrad at the University of Michigan, though she grew up in Illinois. We shared experiences about a teacher who really shaped us in our thinking (that was what we were tasked to do) and in the process I learned that she knew her career path as a scientist early on in her college career, certainly by the time she took organic chemistry as a sophomore. I wouldn’t have noted that except that I asked my own students this same question earlier in the week and they too seemed locked into a career path and most of them were freshmen. Ironically, the only student who expressed uncertainty on this point is a junior.

I’ve had a love-hate relationship with active learning. I can see the benefit as a “warm up” activity to get those in the audience ready for what the presenter has to say. And I will concede that in the context of the Retreat, where the presenter had not addressed the audience before, it was a way to level the playing field in terms of audience expectations, getting those in attendance more in tune with what the presenter had to say. But because I still believe in and cherish the necessity of “head scratching” to come to a deeper understanding of what is going on and because that reflection typically needs to occur outside of class when the student is alone and able to concentrate and follow the flow of his own ideas and because nobody seems to be promoting head scratching nowadays as a necessary component to learning, somehow conveying instead that either it is all quick hitter in getting the ideas out or if not that then group brain storming suffices, so instructors should fix their attention on promoting either the quick hitter or the brain storming and God forbid they ask something really hard that won’t be able to be addressed these other ways, I feel we’ve been leading faculty down the wrong path. The hard problems have to be there. Learning depth of understanding and how to penetrate from the surface has to be there. And getting stuck while working on hard problems definitely has to be there. Learning not to abandon ship but rather to develop persistence and that ultimately this produces invention and alternative ways to approach the issue, this is the key.

I’m off my soapbox now and want to get to the title of this post. It is curious to me that the metaphors we use in teaching, in particular “learner centric” or “teacher centric” are so unlike the metaphors we use in writing, good or bad, when the two activities seem to have so much in common. Let me first make the case for invoking that parallel and then draw the lesson from that argument.

Consider this book review of Stephen Jay Gould’s Bully for Brontosaurus. The author of the review, John Noble Wilford, quotes Gould in the prologue of the book on Gould’s approach to writing.
Mr. Gould acknowledges that his favorite method of writing is "beginning with something small and curious and then working outward and onward by a network of lateral connections."
The striking part of this quote is that in this single phrase Gould embraces two of the three pillars that Bain argued are the keys to good teaching; first, that knowledge must be constructed, Gould clearly does that via working outward and onward form his initial curious observations and, second, that the learner must be motivated and have passion for the learning, which is why that Gould starts with the small and curious, to make the learning personal and to invoke the interest of the reader.

Bain’s third pillar (it was the first one he introduced to us) is not in this quote from Gould but it infuses his writing and to a large extent provides his raison d’etre for the writing itself – the learner (reader) must be confronted with evidence that his current world view is inadequate to address certain observations or, better still, that the current world view evokes predictions that directly contradicts what is being observed. Gould, in other words, understands his readers. They read on because they want a more mature and complete understanding of reality and they are motivated because their current views are inadequate in this, creating either dead ends or contradictions. Gould as a writer is precisely at the same point where Bain says good teachers are. They understand learning deeply, at this fundamental level.

Good writers (and in my opinion Gould was a wonderful writer) are teachers and their craft as exercised in their writing is exactly what we’d like to see in our teachers; their teaching should reflect the same insight and the same attention to detail to produce the learning in the students. Lest the reader of this blog post think that I’m exaggerating the point, after all Gould was a professor of biology at Harvard, all he was really doing in his writing was professing to a general audience who wanted to be touched by the great professor but couldn’t get admitted to Harvard to take his classes, try reading some short story fiction by a good writer. I’ve recently read some of Melville’s classics. Of course, he writes to entertain the reader. He was in the business of selling his stories to periodicals that published for a general, if enlightened, readership. But his stories also clearly educate – they serve as a political commentary, as ethical lessons, as exemplars of how to tell a story well, all tied together in a way that makes it seem so natural and flowing. This is teaching excellence at its highest mark.

We've reached the juncture where we can turn to the metaphor, “learner centric.” For a while I think it was useful to me and helped me think through the fundamental critique of the lecture – you can’t show the learner where to cast his gaze if he’s not ready to look. So lecturing that amounts to pointing the (non) learner in the direction of where to look but does nothing about getting the learner ready is not good teaching and needs to be criticized and rightfully so. But some of what I’ve been hearing from the learner centric crowd – the learner needs to be in control of the learning – is both wrong and wrong headed. I hope by focusing in on the issue we can agree where he problem lies and then move past it.

If the learner operates from an immature frame of view and is comfortable in that, the learner is apt to defend that view rather than to abandon it for something more mature that can account for what is being observed. Bain said this in his presentation. It jives with my experience and is explained by observing that it is unsettling to be forced to abandon one’s world view. Consequently, the students need to be confronted and shocked into the realization that their immature view will not suffice. They will not engage in this confrontation willingly on their own. It is not comfortable. It is only the unusual student who will seek it out. For the rest, the teacher must initiate it. But for the teacher to be able to do that, the student can’t be in control.

This sounds like a power play but it really shouldn’t turn out that way. The relationship between a good writer and her readers is not about power. Both writer and reader want the other to play their role as actively and effectively as possible. And writers most certainly want to hear from their readers and learn how those readers react to the writing. This is hugely important for the writer to keep up with the writing. The reader reaction and in particular the reader explaining his personal growth as a consequence of the reading is fodder for the writer in working on the next piece of writing and making sure it is on the mark.

We in the learning technology arena who have until now embraced the “learner centric” mantra uncritically should move to abandon it and replace it with something else. My vote is for “good teaching as good writing.”

Thursday, February 09, 2006

The future of LMS and evolutionary biology

I’ve been “offline” the last few days tending to other things. I did a tad of catching up this morning and wanted to chime in on this future directions issue, because it seems to me that everyone is looking at this too narrowly. But before I get to that and as I warm up let me ask a more drill down question.

Suppose your shop that supports the LMS is thinking about supporting some Web 2.0 application(s) as an alternative to the LMS offering and to keep the folks who want to try something else from getting too restless. The question is this. How important is having a built in WYSIWYG editor as part of the requirements. I had thought it was a big deal, for user convenience and for helping those who are still early on in trying these technologies. But then I stumbled on this free editor that is like a desktop email client. It deals with images on the Web in a very nice way – allows those to be dragged into the message with no need to know the url of the image – and in general looks familiar enough that it should be easy to learn. I tried it on my test blog and it was simple to set up and easy to publish. Might we start seeing more of these utility like applications on the desktop and outside our server based environments? And, in particular, has anyone else tried Qumana and if so what do you think of it?

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Now a quick lesson in evolutionary biology courtesy of Steven Jay Gould. The right metaphor is that of the bush, not the tree trunk that you may have seen in your high school biology text. With the bush lots of branches are growing and viable. Then random factors, meaning that they are not predictable ahead of time, select some branch for continued growth and enhancement while the other branches wither and die. I think we’re still in this bush stage with the LMS and most of the insiders are looking at deterministic factors (features within the current offerings) as determinants of the path. It maybe human nature to do this, but it is bad biology. And it is bad industrial organization. Gould and many economists have made a strong parallel between evolutionary biology and how industries evolve. (Microsoft did not become dominant because it had the best offerings.)

So what other things should we be looking at? Let me point to two that seem obvious to me because they are both within the domain of campus CIOs. The first is email. Depending on where you are, email has been around for perhaps 7 or 8 years longer than the LMS. Most campuses I know are at present supporting big email systems, but many of the students are not using them, opting for gmail, hotmail, or some other commercial alternative that is free to them. I know that we are hearing from some of these vendors about offering us a hosting solution of some sort that would be branded with the University of Illinois and offer a variety of their current features. And I know we have some issues with this regarding information security. So we have not as of yet jumped at this opportunity.

But there is another possible path. That is to get out of the email business. Simply provide a forwarding service and let the users fend for themselves with what has become a commodity service in which we can’t compete in terms of service quality. (And then there is the hybrid version of this where we get out for the students and offer a more boutique service for the faculty.)

I don’t know of campuses that have made the leap on this yet and surely there is a lot of risk in doing so. My point is that how this plays out will have a big impact on how the LMS evolves, and how this plays out is not knowable now. So why aren’t we in the learning technology arena talking about it rather than leaving it to the techies to decide how it should play out?

The other side of this sandwich is the ERP system. At my university, which includes the Chicago and Springfield campuses, we are in the process of moving from Banner 6.x to Banner 7.x. And unlike with changes in the LMS system that usually take place over the summer, the move here is happening right now in time for students to register for their fall courses in the new system.

The ERP, of course, represents institutional lock in to a big system and a more massive expenditure on IT than the LMS. But there does not seem a way to outsource these functions (though I do think if we looked at our business practices for things like how many majors students have and how add/drop dates are managed we have ourselves to blame for the lock in). I know very few people who speak positively of the ERP. To most it seems like master rather than servant and it is a master nobody wanted beforehand. For CIOs who are not learning technologists themselves, the ERP may be a metaphor for the LMS and hence the CIO decision about the LMS may be guided accordingly.

What does that mean? I don’t really know, but again my point is that there is unpredictability here and that may very well come from outside the narrow LMS space. I do know that as an IT organization (our division of labor has the University supporting the ERP and all other administrative apps while the campus supports the academic apps) our back end is looking more and more like the back end needed for the ERP. At a big institution such as mine, that on the one had might signify we inside IT are “doing it right” but it also might signify from the CIO point of view, “this job is not fun.” Hmmmm.

Let me make one more observation to indicate yet another source of uncertainty. Right now in the CIC (the Big Ten Universities plus the University of Chicago), there are several CIO positions that are opening up as the current CIOs have announced their retirements or have moved on. So we’ll be seeing a new crop of folks in these positions in the not too distant future and it will be this next generation of leaders who make the decisions that will drive these outcomes. But who are these folks? And, assuming they have fire in the belly, what is their passion? That has got to matter.

So we can keep talking about the tools inside the LMS, but we are naïve if we think that will drive which approach becomes the branch that sustains.

Thursday, February 02, 2006

Being Claude Rains

The Turner Classic Films Network is doing a series on Academy award winning movies (or those that received nominations) for the next month or so, until this year’s awards ceremony. Last night they had two Humphrey Bogart pictures back to back; first The African Queen, where Bogie plays opposite Katherine Hepburn in what might seem unlikely casting but which comes off remarkably well as the derelict gin drinking boatman and the prissy missionary form an indelible bond via their trip down the river in the African Queen and which provides the only role where Bogie won the Academy award for Best Actor, and Casablanca, the quintessential anti-hero picture, which still is a wonderful movie though it has become a cliché – in the Dooley Wilson character Sam, the song As Time Goes By, and the closing line “Louis, this could be the start of a beautiful friendship.”

I want to focus in on the Capt. Renault character and then use that characterization and the relationship of that character to the Rick Blaine role that Bogart plays as the way to idealize the relationship between instructional designer and faculty member and then to pose the question how we might, even remotely, approximate that ideal. Louis has a knowing ironical style throughout the film. He is a corrupt lecher who abuses his power, but does so in a way that both the German bullies and the heroes in the film are comfortable accommodating. He has insight into the behavior and likes of others and in the main respects those deeply, not projecting his own views on things till the very end of the movie. He has a gracefulness in his speech and an elegance in his style that make others want to be around him. Yet he knows he is the second fiddle, in particular to Victor Laslow (played by Paul Henreid) or to “Monsieur Rick.” He knows the arena where it is right to make his own wants and needs the object of focus as wells as the space where he rightly should subjugate himself to the needs of the protagonists.

These features of Captain Renault, as embodied by Rains’ masterful performance, make the character a highly attractive model for the instructional designer. And it contrasts so strongly to the view Mark Prensky gave of instructional designers at ELI – Instructional Designers suck all the fun out of teaching. Rains as Louis is nothing if not fun – mischievous and scheming, taken with his own amusements. Prensky’s description, on the other hand, brings to mind another descriptor – pedantic. And I must say on this point I’ve heard Prensky’s view echoed by many others. The instructional designer is all too often the pedantic authority to whom no faculty member wants to listen. The instructional designer may not have started out that way and, indeed, may very well have been a member of the faculty early in the career. But somehow the pressures of the job or the removal from actual teaching transforms the instructional designer in a way that is detrimental to the job.

So we want to ask how we might turn instructional designers into Claude Rains and how we might make it that faculty seek out the friendship of Instructional designers. This, I think, is not easy and discussing it might create quite a good deal of irritation among practicing professionals. But, in the interest of trying to get from here to there, here is my list of suggestions.

A Bag of Tricks of Quick Hitters that Work

Many instructors don’t want a full analysis of their course for the purposes of coming up with a detailed teaching plan to implement a redesigned offering. Instead they want to make a tweak or two to try and keep the rest of what they were doing beforehand. If they are going to change anything, they want it in itself to make a difference. This is the spirit behind the work on Low Threshold Applications. Instructional designers either need to play with the existing ones on their own so they are comfortable with them and can with confidence recommend them or, alternatively make their own low threshold applications, which requires play of a different but related sort.

Part of the idea is to build up some trust between instructor and designer. If trust is low at the outset, then offer something lightweight that is likely useful. That very well will not solve all the teaching issues, but it will create a good channel for further problem solving down the road. Win some early battles, built trust, and then hope the instructor comes back for more.

Get out of talking about method and instead talk about teaching-issues

Most instructors are simply not interested in learning about method. If they have to learn a full methodology before they can begin to apply it to their class – well that is just too slow and most instructors won’t go for it. Instructors confront issues while teaching. Instructional design must be about issue resolution.

Brand new instructors most likely have a common single big issue – they are afraid of interacting with their students for fear of being shown that they’re not good enough to be teaching them, the “confidence thing” if you will. So the issue is how to build instructor confidence and how to avoid many of the struggles that young professors typically go through.

Many more experienced instructors, after having gone through the “awkward teenage blues” of being a novice teacher, then have the problem that the students don’t talk up in class. This is a different issue, though almost surely related to the first one. The Instructional Designer recommendations have to be seen as instrumental in addressing the issues. Otherwise, why bother paying attention to the recommendations.

Don’t insist that the instructor make course goals explicit

Instructors know a lot about what they want their students to achieve, but they may not be able to articulate that as a list disembodied from the work the students do. Their knowledge may be more situated. So some instructors, and I’m definitely in this category myself, prefer a tacit approach to achieve course goals and thus a discussion of those goals can happen only over a long time period as the variations of the course unfold.

How to proceed, in other words, depends on the learning style of the instructor and the good instructional designer must be sensitive to that style. Absent the ability to administer a formal test of learning style, this will have to come out through conversation and other interaction with the Instructor.

If we’re preaching learner centric approaches, then make the designer–faculty member experience about the faculty member.

The idea here is quite simple, but I suspect this is very difficult to actually do. With regard to knowledge about teaching, presumably the designer is the expert and the faculty member more the novice. In a learner centered approach the expert brings attention to the learner’s focus and tailors the approach accordingly.

In this instance, however, the faculty member may very well not feel comfortable showing their lack of expertise and the designer may feel the need to establish a credential, to justify the faculty member willing putting in the time. But surely this is the road to ruin – the outcome that Prensky talked about. The designer must have enough confidence in himself so that he can encourage the faculty member to vocalize the teaching issues.


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I know my suggestions are only a drop in the bucket, not a full answer. I don’t have a full answer, but having the imagery of Claude Rains as the ideal endpoint seems a useful conception to me.